Returns & Exchanges
At Spigen, we stand by the quality of our products and offer a 30-day money-back guarantee for items purchased directly from our official store. If you are not completely satisfied with your purchase, you can return your item in its original packaging for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online Return Center and enter your order number and email address to start the process and select the items you wish to return.
- 2.Prepare the Package
Securely pack the items in their original product packaging, ensuring all included accessories and documentation are present to avoid restocking fees.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our quality control team inspects and approves the returned hardware, your refund will be processed to your original payment method within 5-7 business days.